UK: Heat wave affects data center activity

Cooling-related failures have caused problems for customers trying to access the services.

Oracle and Google Cloud data centers in the UK have experienced failures due to the high temperatures recorded, causing interruptions in their normal operation.

Cooling-related failures have caused problems for customers trying to access the services.

Multiple Oracle Cloud Infrastructure services are down, including network, storage, and object computing resources. All of them are run by servers in the south of England, where the temperatures were among the highest on record.

“As a result of the region’s off-season temperatures, a subset of the cooling infrastructure within the UK Southern (London) data center has faced a problem.” The nuisance, which lasted for hours, forced the company to state that “engineers are actively working to mitigate the remaining service resources”.

In the case of Google Cloud, it has notified customers through its status update page that there has been a “cooling-related failure” in a building (…)

Customers who are still experiencing issues should contact Google Cloud product support. On the other hand, not much infrastructure in the UK is built to withstand the 40°C heat, which has caused airport runways to melt, railroads and railways to catch fire and bushfires in several areas.

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