We have two axes of work; the first is to promote, open up and stimulate more citizen participation and accountability in the field of open executive power, declared by the official, subordinate to the presidency.
The other issue is the digital transformation, for which we are helping the State administration within the framework of the modernization promoted by President Bernardo Arévalo, he explained in an interview with the official newspaper Diario de CentroAmérica.
He explained: We have already held a meeting with institutions to define the roadmap, explaining the desire to provide accessible digital public services to facilitate life and reduce costs and time, among other things.
Cox stressed that the stages range – as he described them – from simplification itself, to eliminating unnecessary procedures and requirements, and we are working hard to ensure that the systems and regulatory framework are ready.
He explained that these interoperability mechanisms are already being implemented in the Dominican Republic, Estonia, Costa Rica and Mexico and will facilitate our communication with these countries and at the regional level.
He stated that the main obstacle is that everyone knows this new concept, which leads to increased awareness, not only of the use of technologies, but also of the philosophy of communication itself.
“We are used to the fact that everything has to be communicated through paper, carrying the document, signing; the challenge is to improve it,” the commissioner stressed.
He assured the local press that we are generating governance and people will be able to realize it in the matter of waiting lists, time, reducing trips, parking costs, etc.
He added that the important thing is that we support the executive in the area of modernization opened by the presidency through Estonian experts, because they are leading the digital transformation.
He pointed out that we are working with the 62 government agencies, directly with them, and with the table dedicated to the issue; the President of the State, its special secretariat, and other agencies with powers such as the Ministry of Communications and the Ministry of Interior.
Cox concluded that this agenda is not very controversial, and there is a fairly large interest from the private sector, civil society, and even indigenous peoples, which anyone can grab hold of.
The Chamber of Commerce here announced a while ago that the e-commerce boom in Guatemala will reach more than $700 million annually.
Payments for services, as well as purchases of food, drinks, clothing and electronic items, are by default consolidated into cabin preferences, depending on the entity.
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