A British bank apologized for classifying Tel Aviv as part of the “occupied Palestinian territories” in an email, the JC reported.
Halifax United Kingdom He apologizes and attributes the incident to “human error.”
David Bender, 75, is a client Halifax United Kingdomone of the major banks in Great Britain, for 20 years.
He now lives in Tel Aviv and recently received an offer for a credit card from the bank. He was astonished to see that his sender was listed as follows: Tel Aviv, Israel, 6525502, Occupied Palestinian Territories, he posted. Israel World News.
Halifax United Kingdom It is a subsidiary of Bank of Scotland PLC, a subsidiary of Lloyds Banking Group.
The bank has more than 500 branches across the UK, although at least 40 have closed this year and dozens more are at risk.
Upon receiving his letter, Bender called Halifax immediately.
Bank employees told him they would investigate the matter. Bandar believes that in light of the UK’s rising Muslim population and the recent anti-Zionist riots in Britain, some “rogues” working at the bank may have intentionally added the offensive term.
The bank apologized to Bandar and informed him that they would investigate.
After investigating the matter, the bank confirmed that the inclusion of the charged geopolitical term was the result of human error.
Apparently an employee accidentally entered the wrong country code into the database. This resulted in a typo, which has since been corrected.
It remains to be seen whether the database terminology has been corrected as well.
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