Canadian company Bill Gosling Outsourcing (BGO)located in the El Cafetal Corporate Centre, in Belén de Heredia, expects to hire – during the first quarter of 2023 – 300 people who will provide support in agent and customer service functions, as well as customer service leadership roles in the United States and Canada.
This company, which arrived in Costa Rica in 2019, provides services to the fintech industries, banking, financial institutions, e-commerce, retail, automotive, and public services.
In addition, since its arrival in the country, the Canadian company provides support in areas such as: customer service, accounts receivable management, BPO (business process outsourcing), technology services and outsourcing solutions for call center training (creation and facilitation of content).
According to a press release issued by the Costa Rican Coalition for Development Initiatives (Cinde), this Thursday, January 19, those interested in applying can check the available positions at the following link: https://www.billgosling.com/careers.
Applicants must have strategic skills related to creativity and innovation, as well as an interest in continuous learning. BGO has determined that no previous experience is required to apply for a vacancy; However, it is essential that you have, at least, a proficiency in English at B2 level.
Last December, Bill Gosling Outsourcing reached 1,000 employees in its Costa Rica operations.
“Costa Rica has been a great strategic partner for us. A highly educated workforce and availability of English language skills are key factors in enabling us to serve our customers. In addition, the legal certainty and free trade area regime are an advantage for choosing the country among our growth plans,” he commented. Kenny Johnston, President, Bill Gosling Outsourcing.
BGO’s growth is based on confidence in the ability of Costa Rican talent and our country’s proven experience in the service sector, allowing the company to acquire 24 lines of business from Costa Rica for clients in the United States and Canada.
– Jorge Sequera, CEO, Cinde
BGO is a company operating in the United States, the United Kingdom, Canada, the Philippines, Trinidad and Tobago, and Costa Rica; It also has more than 3,500 collaborators.
